Trách nhiệm chính

• Generate, develop, and convert event business opportunities to maximize banquet, catering, room, and ancillary revenues.
• Proactively manage weddings, corporate events, conferences, incentive groups, social celebrations, and special events by building strong client relationships.
• Achieve assigned monthly, quarterly, and annual event revenue targets.
• Develop and maintain a healthy event sales pipeline.
• Actively prospect new clients through sales calls, networking events, industry exhibitions, and referrals.
• Maximize banquet, catering, venue rental, accommodation, and ancillary revenue opportunities.
• Manage event inquiries from initial contact through contract confirmation.
• Conduct site inspections and resort presentations for prospective clients.
• Prepare customized proposals, quotations, contracts, and event packages.
• Negotiate rates, terms, and conditions in line with resort guidelines.
• Build long-term relationships with event planners, wedding organizers, corporate clients, travel partners, and destination management companies.
• Ensure a high level of customer satisfaction throughout the sales journey.
• Collaborate closely with Events Operations, Culinary, Front Office, Housekeeping, and other operational departments to ensure seamless event delivery.
• Monitor competitor activities, market trends, and emerging event opportunities.
• Provide regular market feedback and recommendations to support commercial strategies.
• Maintain accurate records within the sales CRM system.
• Prepare weekly sales reports, forecasts, and activity summaries.
• Monitor conversion ratios, event revenue performance, and sales productivity.
• Represent New World Phu Quoc Resort at industry events, trade shows, sales missions, and networking functions.
• Support resort marketing initiatives and promotional campaigns.

Yêu cầu

• Bachelor's Degree in Hospitality Management, Business Administration, Marketing, Event Management, or related discipline.
• Minimum 3-5 years of experience in Event Sales, Catering Sales, MICE Sales, Wedding Sales, or Hotel Sales.
• Strong event sales and negotiation skills.
• Proven ability to achieve and exceed revenue targets.
• Excellent client relationship management skills.
• Strong presentation, communication, and proposal-writing abilities.
• Understanding of banquet and catering operations.
• Commercially focused with strong business acumen.
• Proficiency in Microsoft Office and hotel CRM systems.
• Strong written and spoken English.

Yêu cầu ưu tiên

• Previous resort or luxury hospitality experience is highly preferred.
• Experience in destination weddings and MICE business is an advantage.
• Results-driven and highly motivated.
• Strong interpersonal and networking skills.
• Excellent organizational and time management abilities.
• Customer-focused with exceptional attention to detail.
• Able to manage multiple projects simultaneously.
• Professional, confident, and solution-oriented.

Phúc lợi

• Competitive salary and service charge.
• Associate accommodation and transportation support where applicable.
• Associate dining facilities.
• Uniform and laundry services.
• Learning and development opportunities.
• Career growth within Rosewood Hotel Group.
• Associate recognition and engagement programs.
• Healthcare and insurance benefits in accordance with company policy.

Thông tin khác

• Job Type: Full-time Permanent.
• Location: Phú Quốc, Quảng Ninh Province.
• Hiring Entity: New World Phu Quoc Resort.
• Department: Sales & Marketing.
• Company: Rosewood Hotel Group.