Marketing & Communications Manager
Về công việc
Trách nhiệm chính
- Maintain good working relationships with local and international media.
- Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors.
- Execute media placements for hotel through news releases and personal contacts.
- Develop business and leisure travel promotions; release to press and/or target audience.
- Explore valuable media trades where appropriate.
- Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations.
- Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel.
- Maintain and update hotel’s website.
- Submit stories/photos to media regularly. Monitor news coverage and circulate internally.
- Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos.
- Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives.
- Assist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.).
- Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materials.
- Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department.
- Monitor all printed materials to ensure adherence to corporate identity standards.
- Arrange photography of VIP guests and maintain archives.
- Coordinate all special events and promotions with the aim to maximize publicity.
- Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programs.
- Interview, select and recruit team members.
- Identify and develop team members with potential.
- Conduct performance review with the team.
- Constantly monitor team members’ appearance, attitude and degree of professionalism.
- Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
- Attend all briefings, meetings and trainings as assigned by management.
- Maintain a high standard of personal appearance and hygiene at all times.
- Be aware of the hotel fire & life safety/emergency procedures.
- Perform other reasonable duties assigned by the Management.
Yêu cầu
- Bachelor’s Degree
- Minimum 6 years of experience in Marketing Communications/Public Relation or 2 years of experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Excellent leadership, interpersonal and communication skills
- Detail-oriented and highly reliable in thorough execution and follow-through
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Mức lương
- Mức lương: Thỏa thuận
Phúc lợi
- 100% salary during probation & pre-opening service charge
- Daily Shuttle Bus
- One duty meal per shift
- Professional training programs from Accor Academies
- International & professional working environment
- Accor Bienvenue - Worldwide room rate benefits
- Employee Engagement Activities
- 13th-month salary & Performance bonus
Thông tin khác
- Email: hueptm a còng ceohospitality chấm com chấm vn