Officer, Deregistered Company Operations
Hà Nội
Hạn nộp hồ sơ:
14/11/2026
Về công việc
Trách nhiệm chính
- Process information to assist clients on deregistered company cases requiring investigation, blocking, and account closure.
- Coordinate with onshore and offshore DRCO team to ensure timely client responses.
- Request, track, and follow up on account blocks and closures for complex products and services.
- Manage DRCC mailbox, review and respond to inbound queries and escalation requests.
- Operate within defined processes, policies and guidelines, contributing to refinement.
- Maintain detailed knowledge of NAB products, processes, policies and procedures.
- Ensure compliance with external legislation, bank standards and internal operating policies.
Yêu cầu
- Minimum 1-2 years of working experience in operations, preferably in banking or financial services.
- Excellent verbal and written communication in English and Vietnamese.
- Understanding of compliance obligations.
- Ability to grasp complex ideas and process changes.
- High level of attention to detail.
- Demonstrate curious mindset and ability to investigate.
- Well organized and able to prioritise tasks.
- High commitment and teamwork spirit.
Mức lương
- Thỏa thuận
Phúc lợi
- Generous compensation and benefit package
- Attractive salary
- 20-day paid annual leave and 7-day paid sick leave
- 13th month salary and Annual Performance Bonus
- Monthly allowance for team activities
- Premium welcome kit and occasional gifts of appreciation
- Extra benefits on your work anniversary
- Exciting career and development opportunities
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Access to digital learning platform such as Udemy
- Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
- Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
- Professional banking qualifications through the Career Qualified in Banking (CQiB) program accredited by FINSIA
- Sponsored English course with native teachers
- Hybrid working model and excellent work-life balance
- State-of-the-art & modern Agile office
- Food and beverages in the office pantry
- Employee Assistance Program to improve your physical and mental health
- Annual team activities and company events
- A solid and talented team behind you – great people who love what they do
- A diverse and inclusive workplace
Hình thức làm việc
- Hybrid working model
Thông tin khác
- Job posting end date not specified
- Job type: contract
- Location: Hà Nội