Trách nhiệm chính

• Use all Revenue Management tools, practices and procedures to develop strategies that optimize and boost incomes for the hotel in short, medium and long term.
• Coordinate all Revenue Management tasks and optimize resources to implement strategies.
• Develop and implement pricing strategy for different demand periods.
• Manage sales initiatives referring to hotel’s Revenue Management.
• Optimize RevPar and GOPPAR.
• Prepare the hotel’s budget for the incomes area, working with Sales department.
• Plan pricing positioning strategy with Hotel Manager & Sales Management team.
• Ensure PMS Rate Codes and market segments are well-defined.
• Lead and manage weekly Business Review meetings and ensure IBR imputation in SAP.
• Prepare and maintain demand calendar, pick‑up studies, reservation curves, historic data.
• Conduct market studies: competitor intelligence, market tendencies, segmentation studies, denials studies, group prices, loyalty program penetration.
• Generate reports from PMS, SAP, SIRIUS, RECOLUTION, etc.
• Prepare and program forecasts by market segment monthly and up to three months ahead.
• Maintain error margins in area forecasts lower than +/- 5%.
• Plan analytic data and prepare & analyze business displacement studies, profit studies.
• Define pricing matrix and maintain pricing dashboard.
• Prepare transient/retail pricing calendar and pricing points study.
• Supervise and create groups demand and pricing calendar.
• Plan and define pricing strategy by segment.
• Analyze and produce market studies: STR, MKG, macroeconomic data.
• Compile and analyze compset pricing strategy: rate shopping analysis and benchmarking.
• Optimize and analyze data from available tools such as Travelclick.
• Update and lead Price Value Matrix development.
• Manage established strategies ensuring availability at right time.
• Communicate RM needs to enable proactive decisions.
• Manage overbooking levels.
• Boost RM in F&B and M&E, optimizing TrevPar and RevPam.
• Guarantee rate parity across distribution channels.
• Maintain extranets and feed them efficiently.
• Handle channel management tools validated by Meliá: EzYield.
• Supervise maintenance of allotments, inventory and prices in CRS.
• Ensure maintenance of sales strategies, descriptions, information in CRS.
• Provide RM training to the team.
• Pass on RM company culture.
• Ensure right profile for each position.
• Lead and motivate the team.
• Ensure saving culture established by Meliá.

Yêu cầu

• Hospitality Management, Economy, Business Administration or Mathematics degree.
• Fluent English & Vietnamese.
• Excellent communication skill & public relations.
• Good at dealing with people.
• Creative.
• Attentive to all details.
• Able to recognize problems.
• 2 years in a similar position in large hotels or international companies.
• 1 year in the company in similar position in large hotels.

Phúc lợi

• My MeliáRewards: exclusive loyalty program benefits.
• My MeliáBenefits: flexible compensation and exclusive discounts on a wide variety of products and services.
• Active and healthy lifestyle promotion.
• Opportunity to work in various countries as part of a global family.
• Equal opportunities between women and men.
• Commitment to equality, diversity and inclusion.
• Sustainable growth support and socially responsible team.

Thông tin khác

• At Meliá we are all VIP.
• Company culture committed to effective equality.
• Passionate about creating unforgettable experiences.
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